Sign-on information

New Export Import Control System (New EICS)

The New Export Import Control System (New EICS) enables custom brokers to apply for import and export permits and certificates for controlled goods.


If you have completed the mandatory enrolment process.

Enrol a new user

  1. You must be enroled for the new system and have received your new log-in credentials to access the New EICS.
  2. If you have received your invitation to enrol, please follow the instructions to complete the process.
  3. If you have not received your invitation, please contact: NEICS/ and our New EICS technical support team will be happy to assist you.

Contact Information

If you require technical assistance with the New EICS, please contact New EICS technical support team.

For permit related and EIPA account questions, please contact our Help Desk.
By Email:
By Phone:
Tel : 613-944-1265 or toll-free at 1-877-808-8838
Fax: 613-996-3205
By Mail:
Permit Operations, Client Services and Reporting Division (TIA)
Trade and Export Controls
Global Affairs Canada
125 Sussex Drive
Ottawa, Ontario K1A 0G2

Date modified: